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Avoiding Garage Door Scams

Our Blog > Avoiding Garage Door Scams

garage door scamWhen you think of a ‘scam’, garage doors probably don’t come to mind all that often – if ever. Unfortunately, in today’s world, there isn’t really anything that is off-limits for criminals looking to take advantage of someone. One of the newest scams is actually in our industry, which makes it even more important for us to share the information and inform our customers.

How Garage Scams Work

The worst part of this scam is that it targets those in an emergency situation – showing up in a seemingly timely fashion but racking up the price for unnecessary repairs. Here’s how it typically unfolds:

Scammers monitor online platforms such as Facebook community pages or groups where individuals typically ask for recommendations on services or repairs. They then pose as a legitimate repair technician, arriving promptly at the customer’s location. Once there, they may exaggerate the severity of the issue or invent additional problems that require immediate attention.

In some cases, they may even intentionally damage the garage door further to justify inflated repair costs. By preying on the customer’s urgency and lack of technical knowledge, these scammers exploit their vulnerability for financial gain.

Protecting Yourself Against Garage Scams

Fortunately, there are steps you can take to safeguard yourself against falling victim to these scams. Here are some tips we recommend as a family-owned, overhead garage door company with more than 25 years of experience:

  • Do Your Research. It only takes a few minutes to verify the credentials of any repair technician or company before hiring them. Look for reputable businesses with positive reviews and a history of satisfied customers.
  • Ask for it in Writing. Don’t hesitate to ask for a written estimate that details the scope of work and associated costs before authorizing any repairs. This can help prevent surprise charges and ensure transparency throughout the process.
  • Trust Your Instincts. If something feels off or too good to be true, it likely is. Don’t be afraid to seek a second opinion or decline services if you’re uncomfortable with the proposed repairs.

Our partners at Clopay have also put together some informative videos helping customers identify potential scams and how to avoid them.

A Trusted Garage Door Company Serving Delaware County

At Suburban Overhead Doors, we prioritize honesty, integrity, and transparency in all our dealings. Our team of experienced technicians is dedicated to providing reliable and affordable garage door repair services without any hidden fees or gimmicks. If you ever find yourself in need of assistance, don’t hesitate to reach out. We’re here to help you navigate any garage door issue with confidence and peace of mind. We also guarantee repair assistance within 24 hours and have technicians on-call every day of the week.

If you’re caught in an emergency garage door situation – give us a call or schedule an estimate for garage door repair in Media.

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Our Garage Door Services

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We offer professional services and repairs on virtually every make or model of garage door and opener.
Sectional Garage Door

Suburban Overhead Doors is dedicated to making the installation process an easy and enjoyable experience for homeowners.

Emergency Services

Our Emergency Garage Door service provides reliable and efficient 24/7 solutions for any unexpected malfunctions.​

Frequently Asked Questions

Here’s a list of garage door repairs and other services we can help with:

  • Garage door installation
  • Repair of garage door openers
  • Garage door opener replacements
    Services
  • Garage door spring replacements
  • Repair of commercial operators
  • Garage door replacement

 

You can count on our precision door service to get your overhead door working again!

We recommend having your garage door serviced at least once a year. Our preventative maintenance includes lubricating the door’s moving parts, tightening nuts and screws, and regulating the spring tension.

This will ensure that your garage door is fully functional all year round! Having your door serviced regularly will also help to identify and address any potential issues, allowing you to nip the problem in the bud before it gets worse.

The most frequent cause of overhead doors that slam or are hard to close is a damaged, dysfunctional, or defective garage door spring.

Springs support the weight of your overhead door and produce adequate tension to allow for controlled descent. However, only strong, well-maintained components may create such tension. Our team will perform a quick garage door repair to get your door working as it should once more.

Before we arrive to install your new garage door, there are a few things you should do in preparation. First, you should move your car away from the door before any garage door repairs or installations. Then, we recommend cleaning up the garage floor and putting your children and pets in a safe place so they aren’t at risk of injury during the garage door installation.

If you have a damaged garage door in PA, or require the installation of a new one, you might be wondering whether we are the right company to handle the job. Here are a few reasons to choose us:

  • We provide great service, guaranteed!
  • Suburban Overhead Doors has been in the business for over 30 years.
  • We have experience dealing with a wide range of garage door problems, so you can count on us to deal with your garage with precision.
  • Customers know they can count on us as their garage door installers in Wayne, PA, because of our good reputation.
  • Need same-day service? We are the ones to call!

If you still have questions about our garage door repair services or would like a free estimate, we would be happy to help! Contact our garage door sales & services team for assistance!